Electronic Arts hasn't been winning any friends with its customer-service snafus recently, and the shoddy behavior has landed the company in The Consumerist's bracket for "The Worst Company In America" -- yet again.
But the real question is how this poor sentiment translates to investor returns. In the following video, Jeremy Phillips and Austin Smith reflect on what the poor service means for shareholders, and their conclusions aren't good.
While Activision Blizzard and Microsoft have been taking the headlines when it comes to console gaming, Electronic Arts has been languishing. If you're wondering how to play the new landscape of gaming, we can help. Our new special report breaks down the risks and opportunities facing the company to help you decide whether EA is right for your portfolio. Click here to get your copy now.
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